Refund Policy

Draft 1 · 2026-11-06 · not yet in force

Qrzo is sold by Alan Christopher Alamillo Medina, an individual in Mexico. Contact: support@qrzo.app. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle handles payments, invoices and refunds.

14-day refunds

If you are not happy with a Keep or Pro payment, you can ask for a full refund within 14 days of that payment, monthly or yearly. You do not need to give a reason.

To ask for a refund, use the link in your Paddle receipt email, or contact Paddle at paddle.net. Refunds go back to the original payment method.

Cancelling

You can cancel any time. Your plan stays on until the end of the period you paid for, then it does not renew.

What a refund or cancel never does

A refund or a cancel never stops your codes. Every code keeps redirecting to its last saved destination. You lose editing, analytics and new codes, and nothing else, and you can still download your exit kit. See the Redirect Promise.

Also see the Terms and the pricing page.